Privacy Policy

Last Updated: October 1, 2026

At Anchored Studio TX, we value your privacy and are committed to protecting the personal information you share with us when shopping on our website.

This Privacy Policy explains what information we collect, how we use it, and how we work to keep it secure.

1. Information We Collect

When you place an order, contact us, or interact with our website, we may collect the following information:

Your name
Email address
Billing and shipping addresses
Phone number, if provided
Order details and purchase history
Information you voluntarily provide through our contact form or email

Our website and service providers may also collect certain technical information, such as your IP address, browser type, and website activity, to support site functionality and security.

2. How We Use Your Information

We use your information to:

Process, prepare, and fulfill orders.
Communicate order confirmations and shipping updates.
Respond to customer service inquiries.
Resolve order-related issues.
Maintain accurate business and transaction records.
Improve our products, services, and shopping experience.
Comply with applicable legal and tax obligations.

We do not sell your personal information.

3. Payment Processing

Payments are securely processed through third-party payment providers, such as Stripe.

Anchored Studio TX does not directly store your complete credit or debit card information.

Payment information is handled according to the privacy and security practices of the applicable payment processor.

4. Sharing Your Information

We only share customer information when reasonably necessary to operate our business, including with:

Big Cartel, our e-commerce website provider.
Stripe or other enabled payment processors.
Shipping carriers responsible for delivering orders.
Service providers that assist with website operations, order fulfillment, or business administration.
Government or legal authorities when required by applicable law.

We do not share customer information with unrelated third parties for their independent marketing purposes.

5. Cookies & Website Analytics

Our website and its service providers may use cookies or similar technologies to maintain essential shopping functions, support checkout, improve website performance, and understand how visitors interact with our store.

You may manage certain cookie preferences through your browser settings. Disabling some cookies may affect website functionality.

6. Marketing Communications

If we introduce an email newsletter or promotional mailing list, marketing communications will be sent in accordance with applicable laws and any required consent.

Customers will have the option to unsubscribe from promotional emails.

Transactional messages, such as order confirmations and shipping notifications, may still be sent when necessary to fulfill a purchase.

7. Data Security & Retention

We take reasonable steps to protect the personal information entrusted to us and use established third-party platforms to support secure transactions.

We retain customer information only as long as reasonably necessary for order fulfillment, customer service, recordkeeping, and applicable legal or tax requirements.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including requesting access, correction, or deletion.

To submit a privacy-related request, please contact us using the email address below.

Certain information may need to be retained to comply with legal obligations or maintain necessary transaction records.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, or applicable requirements.

Any updates will be posted on this page with a revised effective date.

Made with love and a whole lot of faith. ⚓